Privacy Policy

Last Updated: September 2026

Turnova Pro LLC (“Turnova Pro,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or booking our cleaning and property-support services.

This Privacy Policy explains what information we may collect, how we use it, and when it may be shared with service providers that help us operate our business.

Information We Collect

When you contact us, request a quote, submit a booking form, or use our services, we may collect information such as:

  • Your name, email address, and phone number

  • Property or service address

  • Details about your property and requested services

  • Preferred service dates and scheduling information

  • Information submitted through contact, quote, or booking forms

  • Payment and transaction-related information

  • Communications between you and Turnova Pro

Our website may also collect certain technical information automatically, including browser type, device information, IP address, website activity, and cookie or analytics data.

How We Use Your Information

We may use the information collected to:

  • Respond to inquiries and quote requests

  • Schedule and manage cleaning or property-support services

  • Communicate regarding appointments, service updates, or changes

  • Process or manage payments

  • Maintain customer and service records

  • Improve our website and customer experience

  • Send service-related communications

  • Maintain the security and operation of our business

Payment Information

Payments may be processed through third-party payment providers. Turnova Pro does not necessarily store complete credit or debit card information directly. Payment information is handled according to the security and privacy practices of the applicable payment provider.

Service Providers and Third-Party Platforms

We may share necessary customer information with trusted platforms and service providers used to operate our business, such as website hosting, booking and scheduling systems, payment processors, email and communication services, analytics providers, customer-management systems, and other operational tools.

Information is shared only when reasonably necessary to provide our services or operate our business.

Cookies and Analytics

Our website may use cookies and analytics technologies to understand website traffic, improve functionality, and evaluate how visitors interact with our website.

Your browser may allow you to control or disable certain cookies.

Data Storage and Security

We take reasonable administrative and technical measures to protect customer information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

Updates to This Policy

Turnova Pro may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Turnova Pro through the contact information provided on our website.